TheSaffaGeek

My ramblings about all things technical


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VCAP6-CMA Design Objective 2.4 – Build Manageability Requirements into the Logical Design

Knowledge

Evaluate which management services can be used with a given vRealize Automation Solution.

Management of vRealize Automation is achieved via various methods and solutions. You have management of the underlying vSphere infrastructure via the vSphere client and web client, management and monitoring of both vSphere and vRA via vRealize Operations with management packs for vRA, logging via vRealize LogInsight, change management via third part CMDB tools as well as VMware tools such as vRealize Configuration Manager and Hyperic.

There is also the standard vRA management via the vRA portal and the VAMI portals for management of the vRealize Appliances. I haven’t done the exam but based on previous exam experience I would make sure you know what tabs and options there are for all the vRA VAMI portals.

Differentiate infrastructure qualities related to management.

I partly covered this in the previous 2.3 posting, what they are likely to do from previous experience ( I have not done the exam nor the beta) is to give you a whole bunch of infrastructure qualities and you have to match them up. Manageability is all about ease of management and having the most optimal amount of manageability without impacting other infrastructure qualities or any of the requirements.

Build interfaces into the logical design for existing operations practices.

My take on what they are looking for here is that the customer you are doing the design for has existing operations practices and solutions and you need to take these into account and then design the solution to meet these. So for example if the customer has a CMDB and every time a machine is requested, built, edited and destroyed CI’s need to be passed to the CMDB to track these changes. Another example is syslogging and setting up syslog’s to go to a customer existing logging solution. Reading through the reference architecture and getting an understanding of what kinds of external solutions and services you might need to plug in to is great prep for this. Also adding the vRA management to AD,NTP,SNMP and DNS is very applicable and is required for all deployments (maybe not SNMP for every one)

Address operational readiness deficiencies.

This is where either the customers IT team who are going to look after the solution when you leave aren’t skilled up enough or they don’t have anyone to manage it at all (I’ve seen both in my experience). To fix this knowledge transfer workshops are required, or to link to the manageability infrastructure quality you simplify management as much as possible and try use their existing management mechanisms if they fit so allow easier management of the solution building on existing knowledge. You can also put it as a constraint the lack of existing knowledge to manage the solution and the risk mitigation is training of the team via formal training or learning from yourself and/or the person deploying the solution. You should also read the recommended Operational Readiness Assessment document from VMware.

Define Event, Incident and Problem Management practices.

These are where the logging of the solution and the management of the solution by tools such as vROps, LogInsight, vSphere alarms and event management via 3rd party tools such as Arcsight. The use of LogInsight and vROps is a great combination as they integrate brilliantly together and with the use of the management packs for vRA and LogInsight give amazing manageability of events, incident and problems with intelligent alarms. These can also be tracked by tools such as Service Now which is a fairly popular option for large enterprises in my experience and VMware have even written blogs about the integration http://blogs.vmware.com/management/2015/01/integrating-vrealize-automation-servicenow.html

Design a log management solution.

As mentioned above log management can be done via VMware solutions or 3rd part solutions. LogInsight is most likely the one they are going to reference in the exam seeing as it is VMware’s solution and you can get a vRA management pack for it to allow it to alert on vRA specific alerts https://solutionexchange.vmware.com/store/products/vra-6-1-log-insight-content-pack .

Determine request fulfilment and release management processes.

Request fulfilment I am taking as the fulfilment of all the required parameters to provision as service from the vRA catalogue. You would do this via the service design that you have done for each service where you have defined what parameters need to be fed in and that incorrect values aren’t inserted to ensure service requests are successful. In regards to ASD this is where you make sure the request form is using optimal selection boxes to make sure letters aren’t used where only number should be inserted and drop down lists are used so that only applicable options can be selected.

Release management would also be done in the service design document although it might be the same across all the service offerings or might differ per service offering based on the lifecycles. This would be the definition of when new blueprints are published, where they are published, who they are published to and version control.

Define change management processes based on business requirements.

Change management can be done via logging to ensure if any changes are made they are tracked, this can also be done via the Service Now method I mentioned earlier as well as change management via vRealize Configuration Manager. During design workshops you should ascertain what change management processes they need to follow and then make sure those are met via usage of API’s to the CMDB solution or logging to LogInsight or Arcsight for example.

Based on customer requirements, identify required reporting assets and processes.

Very much like above the customer will define what kind of reporting they are looking for or what you think they should be getting and then producing these reports via tools such as vROps or LogInsight. For the exam I think they are going to have certain reporting requirements given to you such as the Infrastructure manager wants to get a daily report around any alerts that were found in vRA for the past day or sent an email if an alarm is triggered in vRA.

Tools

If you think I have something wrong then please let me know as I don’t claim to know everything by any stretch.

Gregg


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VCAP6-CMA Design Study Resources

A very quick posting around the creation of my new VCAP6-CMA Design study resources page now that the beta exam has been released. As I have done in the past for the VCP5 and VCAP5-DCV exams, I have started building a list of resources I will be using for the beta and if I don’t make the mark then the GA exam for the VCAP6-CMA design. If you feel I’ve missed any resources please do let me know as these pages seem to be very popular and so everyone can benefit with top class resources.

For those signed up for the beta, good luck!

Gregg


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VCAP6 Design Beta Exams Released

A very quick posting around the release of the VCAP6 design beta exams. I know the internal VMware round was happening this week and now they have opened the design beta exams for the DTM,CMA and DCV https://blogs.vmware.com/education/2016/02/new-vcap6-beta-exams-now-available.html . make sure you register for the one you want most first as the validation can take a bit of time and you can only do one authorisation at a time it seems. Here’s hoping the VCAP6 beta exams go better that the VCP6 beta exams did.

 

Gregg


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What Changed Between My Two VCDX Design Submissions

I’ve been asked quite a few times what did I do differently in my architecture design between my first submission and my second so I thought why not put out a posting around some of those changes whilst not breaking NDA and also still making people work at it so they learn like I had to which has benefited me greatly.

  1. The first change was that after my defence I did what Lior has  recommended in his VCDX Attempt, Strike One – Part 3 posting and wrote down all the places I thought I was lacking and needed to strengthen for my next attempt. I also ensured that the feedback I got from the panel around my weaknesses (these are fairly generic for eg. “ Recoverability was lacking in the logical design” ) were addressed in my design so that I wouldn’t have those problems next time.
  2. I got good design review feedback from peers and my mentor that were also generic in that they told me to look at an area and think about all the decisions there without telling me what was wrong. This may seem harsh but I think it’s the best way and keeps to the mentors “code of conduct” as it makes you learn how you can do better without someone telling you what to change as then 1. You aren’t learning and 2. It’s your design not theirs.
  3. The next change was one that took quite a while due to me having to retrofit it into my design but I implemented and applied the requirements matrix mapping Rene mentions in his posting to ensure I had clear mapping between my conceptual,logical and physical design sections. A large portion of this was implementing all of the design decision tables into my design for all my design decisions. This method was/is brilliant and really makes you think about every possible option and why not only did you choose one of them but why you didn’t choose the others. This also helps you remember in the defence why you made these decisions and why the others weren’t the most optimal. An example of one of the logical design tables that I had for VDC is below:Design Decision – DRS Enhanced vMotion Compatibilityimage
  4. I  read through my whole design whilst doing the requirements matrix mapping and with now more experience as an architect behind me made improvements to my design and simplified wherever possible so that the solution not only met the customers requirements but was also operationally easier to manage once I walked out the door. This also applied to my operations guide where I made improvements.
  5. I ensured all my physical design decisions mapped to validation/tests within my validation guide thereby proving I had validated them and the test we ran to prove this. As stated before my design was a real world design so these tests were actual ones I had done before and actually had in my original submission but the mapping of these ensured there was a clear link from conceptual all the way to validation.
  6. I standardised and simplified all my diagrams. For my diagrams I had a few that I had used varying colours for when I first built the design to make it look flash but all it made them look like were that they came from different sources. For my design I tried to standardise all the colouring and not make the colours neon colours and also simplified them where applicable so they made more sense.

If you want to read about my utter joy about passing the VCDX then have a look at my VCDX #205 posting and also my VCDX Spotlight.

Gregg


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VCDX Spotlight: Eric Shanks

Name: Eric Shanks

Twitter Handle: @eric_shanks

Blog URL: theITHollow.com

Current Employer: Ahead

VCDX #: 195


How did you get into using VMware?

I was at a Chicago Microsoft Users Group and a company called Altiris was speaking about virtualizing applications with their solution. The whole idea was pretty eye opening to me so when my boss suggested some enhancements to our infrastructure the virtualization concept was brought up again. After some testing we decided that VMware was the clear leader in the space so we virtualized our infrastructure on 4.0.


What made you decide to do the VCDX?

The VCDX certification was a challenge I wasn’t convinced that I could achieve, but I had to know for sure. A few other co-workers already had the credentials and I decided it was the time to find out what I was capable of doing.


How long did it take you to complete the whole VCDX journey?

The whole process took me about six months to complete. I already had my VCAP-DCA and VCAP-DCD before I decided to try the VCDX so that helped, but I left myself plenty of time to work out my design before submitting it.


What advice would you give to people thinking of pursuing the VCDX accreditation?

Talk with your family first about the endeavour. The VCDX is challenging, but more than that time consuming. Expect to spend nights and weekends working on it. The VCDX journey is personal achievement but can’t be done without some support from family, friends and co-workers.

Aside from talking with your family first, the second piece of advice I’d give is don’t be afraid to fail. This isn’t an easy challenge and many really qualified people have stumbled on it. It doesn’t mean you’re not awesome, it just means you need to tweak your design or presentation skills a bit.


If you could do the whole VCDX journey again what would you do differently?

I would have made sure to understand the defense blueprint better from the start. I felt that there were specific sections of the blueprint where I didn’t have enough things in my design to present. Specifically my design didn’t have a lot of “Security” related items so I wasn’t able to talk in depth about it in my defense. If I could have done it over I would have added an additional security requirement and supported it with my design so that I could talk about it in the defense.


Life after the VCDX?  How did your company respond?  Was it worth it?

After the process was over I was recognized at our company’s Tech Summit and given a bonus for the achievement. The feeling of a sense of accomplishment from meeting a personal goal made the process worth it.


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VCDX Spotlight: Scott Norris

Name: Scott Norris

Twitter Handle: @auscottnorris

Blog URL: www.virtualiseme.net.au

Current Employer: VMware

VCDX #: 201


How did you get into using VMware?

After finally scoring a server role back in 2005 I was introduced to ESX 2.5 and GSX, right then while like some kind of black magic I saw the potential and tried to be actively involved when it came to installing, configuring and supporting the platform. Later in 2009 I was leading a team 100% dedicated to VMware technologies that supported local and global accounts right up until 12 months ago when I made the jump to work for VMware.


What made you decide to do the VCDX?

The VCDX for me was my own personal challenge which I set some time ago.


How long did it take you to complete the whole VCDX journey?

This question is a difficult one to answer technically I attempted to start the journey in 2011 but unfortunately was diagnosed with Non-Hodgkin’s Lymphoma which put the brakes on for some time.

But after everything I finally found the time to complete it and restarted the journey late 2014. I was ready for PEX defence where I was accepted but was unable to get time off work. So defended in June instead, this gave me a little more time to polish off some rough bits in the design.

All up about 6 months of solid work it took to get across the line.


What advice would you give to people thinking of pursuing the VCDX accreditation?

My advice is:

· Keep the design simple, it doesn’t have to be complicated

· When it comes to the presentation take advice from people but do it your way, do what flows well to you. Just because X worked for me doesn’t mean it will for you.

· Don’t over prepare if you feel yourself losing interest or just want it to end have a couple days off kick back relax and get back into it.


If you could do the whole VCDX journey again what would you do differently?

I don’t think I would have done anything differently as far as the preparation I did, I think if anything I would have dialled back the amount I did, towards the end it was becoming a chore where its meant to be fun and something I want to do. Also I don’t advise writing a book at the same time that didn’t help at all.

Life after the VCDX?  How did your company respond?  Was it worth it?

The response from family, friends, the VMware community and work was fantastic. And for me personally was worth it. Having something to show for all the time and effort was fantastic.

As for life after, nothing has changed but I have noticed at the engagements I’m on my word has more sway than it did before, or I’m just imagining it. Either way I think VCDX will definitely open up doors which would have been shut previously but for now I’m just catching up on sleep.


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Blog Sponsor – Pluralsight

I am pleased to announce the second sponsor of my blog: Pluralsight . I am really excited by this sponsorship as I have been a massive fan and user of Pluralsight’s and previously Trainsignal’s videos and online courses for years and they  have helped me pass all of my certifications within the last 7 years so you can understand how fond of the courses I am.

Pluralsight

Pluralsight’s purchase of Trainsignal has enabled the videos to now be available via your tablet and gives you the ability to download videos to your tablet so you can watch them without needing Wi-Fi like on a train or plane. I honestly can’t recommend them enough and would highly recommend you give them a try and sign up for their no obligation 10-day free trial. They have videos ranging from VMware technologies, learning programming languages from scratch or advanced courses , Windows technologies,hacking, A+ N+ , leadership courses and Scrum fundamentals to name but a fraction of the courses. For some of the certifications I have recommended and personally used Pluralsight courses for and will be using again in the future have a look at the following study resources pages and blog posting:

https://thesaffageek.co.uk/vsphere-5-study-resources/vcp5/

https://thesaffageek.co.uk/vsphere-5-study-resources/vcap5-dca-dcd/

https://thesaffageek.co.uk/vsphere-5-x-cloud-study-resources/vcp5-iaas-and-vcp5-cloud/

https://thesaffageek.co.uk/vsphere-5-x-cloud-study-resources/vcap5-cia-and-cid/

https://thesaffageek.co.uk/2014/04/28/vcdx-prep-round-2/

 

Gregg

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